Our shipments are usually handled by GLS.

We ship our axes, hatchets, hoes and shovels in high-quality, secure shipping boxes that come from sustainable production.

As filling material for our axes and hatchets we use untreated wood shavings that are produced when we make our handles. You can reuse the shavings in many ways, e.g. as decoration, filling material for cushions, animal bedding and much more.

Our garden tools need no filling material at all and are held in place inside the shipping box by suitably designed holders (also made of cardboard). This keeps the likelihood of transport damage minimal.

You can find our current shipping costs here.

The online shop adler1919.eu delivers to all countries of the European Union, as well as to Switzerland and Norway.

We also deliver to Switzerland and Great Britain. If you live in the USA, you can order from our North America shop at adler1919.com.

If you live in another country, contact us via the contact form and together we will find a solution for how we can get your Adler tool to you.

The best way to reach us is via the contact form. We will get back to you as quickly as we can.

You can contact us via the contact form. Our experts will look at your enquiry and get back to you with a solution or with requests for further information, such as photos.

Of course you can also return your order to us within 14 days without giving any reasons. To do so, you only need to send us an informal notice about the exercise of your right of cancellation via the contact form or by email. You can then return the goods to us at your own expense. Please note that a return is only possible for unused items.

Of course you can also return your order to us within 14 days without giving any reasons. To do so, you only need to send us an informal notice about the exercise of your right of cancellation via the contact form or by email. You can then return the goods to us at your own expense. Please note that a return is only possible for unused items.

If you would like to file a complaint about your tool or if the 14-day period has expired, please contact us via the contact form stating the reason for the complaint.

Please contact us via the contact form.